We offer fast and reliable shipping on all orders. Orders are processed within 1–2 business days and typically delivered within 5–10 business days, depending on your location. Delivery times may vary due to unforeseen circumstances, public holidays, weather conditions, or courier delays.

Cash on Delivery (COD) and Secure Online Payments are available at checkout. Enjoy Free Shipping on eligible orders. If you receive a damaged, defective, or incorrect product, please report it within 48 hours of delivery with clear photos and an unboxing video (recommended) for verification

Returns are accepted within 2 days of delivery for eligible products.

Items must be unused, in their original packaging, with all tags, manuals, and accessories intact.

Products that are damaged, defective, or incorrect must be reported within 48 hours of delivery with clear photos and an unboxing video (recommended).

Personal care, intimate wellness, hygiene products, and innerwear are not eligible for return once opened, used, or if the original seal is broken.

After the returned item is inspected and approved, a replacement will be processed within 5–7 business days, subject to product availability.

LanShopy follows a No Refund Policy. Refunds will not be provided for any order, including Cash on Delivery (COD) and prepaid orders, except where required under applicable law.

Delivery charges are non-refundable. Return shipping will be arranged only for approved cases involving damaged, defective, or incorrect products.